Competency: Use interpersonal communication skills
No matter what your job is, you will need to communicate with other people. Your
communication skills determine how successfully you receive and transmit information.
Communication is arguably the most important of all life skills and plays a significant role in
all aspects of work and home life. Communication is verbal, written, and non-verbal, and every
gesture, voice inflection, or facial movement speaks volumes and conveys information to others
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